[Resolved]  Mswipe Technologies — Want refund of payment hold

Address: Jaipur, Rajasthan, 302020

Dear sir
I am from Om opticians, Mansarovar, Jaipur. User id: [protected].

On 14/11/2016 at 6:17pm, I have made transaction of Rs 2000 through Mswipe machine. But in first attempt transaction error occurred and payment is not received. But amount has been deducted from customer bank account. When I contacted m swipe through WhatsApp, reply came that payment has been on hold and I have to send invoice copy to them to refund back the money to customer account. Therefore I immediately send invoice copy but till date amount is not refunded. Customer is so annoyed that he gave me warning that if amount is not refunded early he will take strict action against me.
So I request you to resolve this matter as soon as possible and refund back the amount holded my Mswipe to customer account. Transaction details are:

Autho code: 029041
RR no.:[protected]
Stan Id: 3211924

I am also attaching invoice bill with this mail.

Om opticians
Mukul Bhargava
[protected]
+1 photos
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Jan 17, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Mswipe Technologies Customer Care's response
Dear Sir, we have forward this to our concern department, they will resolve this ASAP.
 
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