[Resolved]  Mswipe Technologies — worst service ever

I am sunil kumar GS and my m swipe booking register number is [protected].

Due to your staff negligence i am facing this issue ..
In october 2018 first week i booked one mswipe machine and paid 1900 rs at booking time.after one month your installation person came with machine and that is very old and scratched machine.i directly rejected that machine and ask him give new as i booked for new. ( Marketing executive told providing new ) after that i called your customer toll free number many times but till today no use and nobody helps me regarding this..all your customer care excutives giving assurance as politicians.. Finally i decided to bring this issue to your knowledge.i hope you will take issue in high priority... Really i fedup with your team and service in starting stage..why we should pay amount for old and used machine sir ..i paid for new machine...requesting you please take necessary action for new machine or refund my amount..

Regards
Sunil kumar GS
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Jan 4, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
Inconvenience caused to you is deeply regrettable.
We have already escalated your issue for Installation same will be resolved soon.
Need your kind cooperation in this regards.
Verified Support
Nov 20, 2018
Mswipe Technologies Customer Care's response
Dear Sunil,
As per your request we will arrange your device Installation on 21st Nov 20118.
Thank you for your kind cooperation in this regards.
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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