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[Resolved]  Mswipe Technologies — wrong deduction of monthly rental & swapping charges

I haven issue with mswipe cmpany last month i was spoke to mswipe c. C. E name (Sagar) i was discuss with him regarding my monthly rent due's pending, my total due's was rs. 4199/- so sagar said if you pay 2500/- then your rental will be waived off, i was paid next day through razor pay which is received link through sagar, my amount not refund yet. I followup multiple times but same happen every time mswipe c. C. E told me your refund initiated will be after 2 to 3 days i am coutine following this issue to mswipe team but i'm not getting any satisfactory answer from mwsipe side, my liable amout is 4199/- + 673/- total 4872/- please i request to mwsipe company refund my amout asap. My registered no. [protected], i always avilable to no. [protected], my name is rajesh kumar
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Complaint marked as Resolved Mar 9, 2019

Complaint Status


[Jan 31, 2019] Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Mswipe Technologies Customer Care's response Feb 01, 2019 Hon’ble Department of Consumer Affairs, Govt. India
We highly  apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
We tried to connect Merchant in this regards on [protected], unfortunately there was no response.
Still as per the complaint received Merchant had Outstanding amount for INR 4119/- according to which offer was provided to pay 2500/- and waive off the Total Outstanding amount of Merchant. Same is been provided to Merchant as per offer applied.
Thank you.
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    Mswipe Technologies
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    952
    Pending
    19
    Resolved
    663
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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