[Resolved] Mswipe — voided transaction | |||
Its being more than 50 days but not the customer nor me received the voided transaction amount. Such a worst customer service, none has the data nor the bank nor the mswipe frikked of following and talking to un-professsional mswipe agents solve the issue, customer clamied whole amount from me . Bank ask to contact mswipe mswipe ask to contact bank none takes initiative to solve this problem get 5 calls per day for mswipe based loan but not a single for resolution no proper department for complaints agents 1st said to wait 7 working days then said to e mail for 1 week then gave whats app no passed 1 month then finally said they wont have any details for cancelled transaction call me on [protected] if some humanity is still left in u people Was this information helpful? | |||
Jun 18, 2019 Complaint marked as Resolved Bank of Baroda customer support has been notified about the posted complaint. Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jan 28, 2019 Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received we would like to inform you for the said Transaction of INR [ 26500/- ] which is voided/Cancelled on the same day, in such case we have not received any Fund we have informed Merchant to contact Cardholder Respective Bank as the fund is lying in suspense of their Bank itself. | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
Mswipe machine still not delivered.Please refund the money if not delivered by today and I will go to consumer court also for wrong committment made by M-swipe Rpresentative.
Merchant Name: Navin kumar Singh
Address: A41, Arjun Enclave, Arjunganj Lucknow
03716565
Regards
Navin
[protected]
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we would like to inform device is been installed on 23rd January.
Please close the complaint at your end.
Resolved