MTNL — employee behaviour

Address:New Delhi, Delhi, 110043

The telephone at my home is dead since september 2018 due to some break in cable and uptill now (I. E. On[protected] i have registered complaint for exactly 131 times still no action has been taken on that. Whenever i go to the mtnl office in najafgarh, the sdo is not in his seat and whenever is available on phone is misbehaving all the time using abusive words no matter if my mother is on the phone or my aunt or any gents. I want to register complaint against un singh, mr. Pathak, sd house.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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The Amboli centre employee is very rude and inhuman. I submitted form n cancelled cheque to modify ECS details which he cancelled previous ECS but didn’t accept new as account holder isn’t the name on bill. What nonsense is this ? Anyone can pay the bill. There is no such rule. I am doing this already in electricity bill .
I submitted transfer of name as previous owner is deceased all forms and paper were in order, still he is troubling for one phone number not being mentioned. Where as it’s written clearly just because they don’t wanna accept that all papers are in order n they have to do the acceptance work they can’t andheri Amboli centre person is very very rude. Such employees spoil name of govt services.

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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