MTR Foods — insect found in mixed vegetable curry

Address:

11514

I found an insect in the gravy of mrt mixed vegetable curry. I had full trust in mtr and despite of warnings on ready to eat food, i ventured to use it often. I chose mtr over to other brands only because of the trust i have in them. Shocked to see such low levels of quality check from a good brand.

Sent email to [protected]@mtrfoods.com and yet to hear from them. What would be the best way to escalate this incident, please share thoughts.