[Resolved]  MTR Foods — sambhar masala spicy

Address:Hyderabad, Andhra Pradesh, 530039

We have been using mtr sambhar masala since 1995 it's quality is deteriorating continuously. Recently you have introduced it's spicy version - mtr sambhar masala spicy, this is the worst sambhar masala we have ever used. Please discontinue this new spicy version else mtr will lose its reputation.

Thanks
Suneel raichur
[protected]
Suneel. [protected]@gmail.com
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Mar 10, 2018
Complaint marked as Resolved 
MTR Foods customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
MTR Foods Customer Care's response
Dear Customer,

We are in receipt of your feedback. We would request you to get in touch with our Customer Feedback Cell on Toll Free Number[protected], or email us at [protected]@mtrfoods.com with details of the products (lot no. and MFD ) along with your contact & address details to understand the nature of your grievance.

Looking forward to your cooperation.

Warm Regards,

Customer Care
MTR Foods Pvt. Ltd
Verified Support
Feb 01, 2018
MTR Foods Customer Care's response
Dear Customer,

We are in receipt of your feedback. We would request you to get in touch with our Customer Feedback Cell on Toll Free Number[protected], or email us at [protected]@mtrfoods.com with details of the products (lot no. and MFD ) along with your contact & address details to understand the nature of your grievance.

Looking forward to your cooperation.

Warm Regards,

Customer Care
MTR Foods Pvt. Ltd
Verified Support
Feb 05, 2018
MTR Foods Customer Care's response
Dear Customer,

We are in receipt of your feedback. We would request you to get in touch with our Customer Feedback Cell on Toll Free Number[protected], or email us at [protected]@mtrfoods.com with details of the products (lot no. and MFD ) along with your contact & address details to understand the nature of your grievance.

Looking forward to your cooperation.

Warm Regards,

Customer Care
MTR Foods Pvt. Ltd
Complaint comments 

Comments

Found mosquitoes & fungus found in the mix pack, the pkg is packed on 19/03/2018.
This is a very serious matter need your intervention on this

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