[Resolved]  Mts — Cheated sale MTS DEVICE 999 PACK, INTERNET COMES WITH NO SPEED

Address:Chennai, Tamil Nadu

Hii, My data card number#[protected] which the worst mistake have done it by purchasing this product, this product is only to fool the customers for the sake of selling the MTS device, The first day it was working fine and from the second day it stated the pain for me to call continuously to MTS customer to look into the issue and the first execute said that the whole chennai area network is process of bandwith expansion and he asked me to wait for 4 working days...i was new to this foolish crap and had waited for 1 week but nothing changed on speed and i had to call numerous times to customer care for them to resolve issues and eventually got fed UP and had intend to disconnect the service for which i was asked to pay the bill which i did and the service never got disconnected and started using the service again with good speed for 1 week and commencing the second week the problem went to origin again with the same crap of slowness and today the speed was in BPBS and very rare scenario it jump to KBPS. Have attached the screenshot to this complaint...
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Complaint marked as Resolved 
currently the issue has been taken care by MTS representatiive or back end ...thank you for all your endeavor for making this happen and hoping this would continue me to use the service on same speed.
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India

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