[Resolved] Mts — Data Card and their service Account Number: [protected] MTS Number: [protected] | |||
MTS Account Number: [protected] MTS Number: [protected] Dear Sir, I am using MTS Data Card from past six months and also paying thier bills promptly, but from last 5 days the Data Card is having problem and i am unable to connect it.. When I visited MTS Outlet at COllege Road, Belgaum, Karnataka. They done some R & D with my DataCard, and when when they were unsbale to get it connect, their executive told me to go to some other outlet. I mailed all this matter to [protected]@mtsindia.in and appellate.[protected]@mtsindia.in, on first day I didnt received any reply from them, so I told them to Solve my Matter (start Data Card) or else return my deposit money and disconnect it. Without no time they just disconnected my Data Services, , and they are telling now that Deposit for Data Card will not be refunded.. Is this how a customer is being treated by these Cheap Services COmpanies?? Sir, I request you see in this matter, , and kindly Either start my Data Card orelse Return my Deposit Money Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
With reference to your query dated 10/Dec/14 and as per our telephonic conversation regarding MTS number [protected] about service disconnection, we have raised a request for account cancellation and the request number is 8320124. We would like to inform you that it would take a maximum of 7 days to disconnect your services.
In this regard, we would like to know the reason for the disconnection of the account. If there is any inconvenience please let us know, so that we would be able to resolve the issue.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
We appreciate your patience.
Thank You.
MTS India
With reference to your query dated 10/Dec/14 and as per our telephonic conversation regarding MTS number [protected] about service disconnection, we have raised a request for account cancellation and the request number is 8320124. We would like to inform you that it would take a maximum of 7 days to disconnect your services.
In this regard, we would like to know the reason for the disconnection of the account. If there is any inconvenience please let us know, so that we would be able to resolve the issue.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
We appreciate your patience.
Thank You.
MTS India
Dear Customer,
With reference to your query dated 10/Dec/14 and as per our telephonic conversation regarding MTS number [protected] about service disconnection, we have raised a request for account cancellation and the request number is 8320124. We would like to inform you that it would take a maximum of 7 days to disconnect your services.
In this regard, we would like to know the reason for the disconnection of the account. If there is any inconvenience please let us know, so that we would be able to resolve the issue.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
We appreciate your patience.
Thank You.
MTS India
With reference to your query dated 10/Dec/14 and as per our telephonic conversation regarding MTS number [protected] about service disconnection, we have raised a request for account cancellation and the request number is 8320124. We would like to inform you that it would take a maximum of 7 days to disconnect your services.
In this regard, we would like to know the reason for the disconnection of the account. If there is any inconvenience please let us know, so that we would be able to resolve the issue.
You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.
We appreciate your patience.
Thank You.
MTS India
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MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
MTS guys are telling us to go and visit to thier different outlets in belgaum, , , even after doing it, , we are getting no response
Kindly look intio the matter