Mts — Mts data card - dongle - postpaid

Address:	600041
Website:	MTS

Respected sir,

I had used mts internet connection for few months by purchasing mts homespot wi-fi for rs.1399/-. the connectivity was very poor from day one and many days, it didn't work completely. also they were charging additional amount of rs.33/- every month along with the rs.999/- plan is unfair and also was not communicated by the executive while taking the connection in august 2015. as per trai, no service provider to charge additional amount for using different websites/ url. also billing for the unused period (01.02.2016- 29.02.2016) that was communicated well before on 31.01.2016 for disconnection. even after many complaints, and informing to discconect nothing happened. but they didn't disconnect and keep on adding the internet charge for the following months without disconnecting the connection. now they are asking me to pay for that also.

Also customer care executive started calling were threatening me with legal course of action for no fault of customer. the act of mts on these issues as a whole shows deficiency in services and has caused lot of mental agony affecting my work and family life.

Violation of indian laws:

•as per the indian laws and dot notification no 842-488/2004-vas/2, verification of address is mandatory. but till now they didn't do proper address verification. it is essential for indian national security.
•after disconnection they called me daily from different numbers like ([protected], [protected], [protected] and etc) and told me that she is calling from delhi high court and she is court officials, a case was registered against me so i need to come to court to pay against some case number.

Threatening in the name of court official and faking identity is against our laws. now they have sent legal notice in the name of veerabadran associates chennai to sue under sections 403, 405, 406, read with section 420 of the ipc which are baseless and appears the entity and the lawyers and the address seems to be fake...

I have enough evidence to prove my above charges against mts.

Also many other honest sincere indian citizens are facing the similar problems, kindly go through following links. there are many similar complaints against mts.

Http://www.consumercourt.in/product-services/93391-mts-cheated-me-issued-legal-n...⇄ html

Http://www.complaintboard.in/complaints-reviews/mts-l50459. html

Http://gadgets. shiksha/deal-mts-india-fraud-legal-notice. html

Kindly take necessary action against mts and guide me how to proceed further.

Thanks
Srinivasan


From: mts tamilnadu
Date: mon, jul 11, 2016 at 10:57 am
Subject: demand legal notice
To: "[protected]@gmail.com"

Veerabadran associates

Advocates - high court

K. anand, m. a. b. l., e. c. veerabadran, b. a. b. l., b. praveen, m. l.,

Address: no 31, dev appartment, 1st main road, sasthri nagar, adyar, chennai - 600 020.

—

Legal notice under sections 403, 405, 406, read with section 420 of the ipc.

To,

Sridevi s

No plot no 8/16 1st floor c g e housing colony kuppam beach road opp to maruntheeshwarar temple thiruvanmiur chennai chennai 600041

Sir / madam,

Sub: non-receipt of payments for the post-paid services to [protected] of m/s. sistema shyam teleservices limited

Ref: bill with reference for the above mentioned services, subscriber account ‘[protected]’

Under instructions from my client m/s. sistema shyamteleservices limited [mts], having its office and place of business at ambit it park, 2 nd floor, no 32, a&b, industrial estate, ambattur, chennai – 600 058. i hereby issue this notice for demand with reference to your outstanding bill towards usage of post-paid services to mdn number ‘[protected] ’.


That you had subscribed for the postpaid voice/data services being offered by sstl in accordance with the terms& conditions set out in the customer acquisition form [caf], which was duly signed for and acknowledged by you.

1. that in support of your credentials /verification you had furnished / attached along with the caf, the photocopies of the requisites documents (viz. your photo id and address proof etc)

2. that the caf clearly states that the terms and conditions for the services to be rendered by m/s. sistema shyam teleservices limited,. the said caf also provides the manner and the duration till which the sim card/dongle was to be used by the person subscribing for the services of sstl, and its return to its rightful owner (i. e. m/s. sistema shyam teleservices limited) in the eventuality of discontinuation of said services..

3. that the “sim card/dongle” being provided to the subscriber is the property of m/s. sistema shyam teleservices limited and the same has to be used and utilized by the subscriber strictly in the manner stated in the caf and only till such time the terms and conditions of the said caf are being adhered to by the parties,. you had been entrusted with the sim card/dongle by m/s. sistema shyam teleservices limited with express instructions that usage of the same to access the network of m/s. sistema shyam teleservices limited shall be done by you in accordance with the terms and conditions of the caf. however, you have failed to return the same to sstl. and retaining the same illegally and the same amounts to misappropriation of the same.

4. the bill, which duly and timely reached you, clearly stated a date of payment in the bill statements. this was followed by verbal communications / repeated requests for payment via tele-calling and sms messages for the same. however till date we have not received any payment towards the discharge of your outstanding liability which amounts to rs.2263/- therefore, despite having availed and enjoyedthe services promised and duly delivered by m/s. sistema shyam teleservices limited, you have dishonestly and fraudulently induced sstl and thereby causing wrongful loss to sstl and wrongful gain to yourself.

5. please take notice that should the property (sim card/dongle card) m/s. sistema shyam teleservices limited, given to you in good faith, for a specific purpose, not be returned along with the paymentsdue and outstanding, within seven clear days from the receipt of this notice, sstl shall be constrained to initiate/invoke all or any of the legal remedies available under law to recover the same ;in addition to the your prosecution under sections 405, 406 and 420, of the indian penal code read with section 190/200 and 357 of the code of criminal procedure, before appropriate court. furthermore, sstl shall be at liberty to share the information regarding the unlawful retention of its sim card/dongle and the default in payment on your part with other telecom operators or credit verification agencies.

6. however if you have made payments prior to receiving this notice, please ignore this notice and kindly furnish us the proof of payment to avoid further action.

7. you are also liable to pay cost of legal proceedings.

8. for further clarification and /or assistance regarding your aforesaid outstanding please contact mr. veera on contact no. +91-[protected]

Place : chennai

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