Mts — Mts mblaze net setter

Address:685 608

Hello, i have brought an MTS Mblaze net setter. In the beginning i had enough range and sufficent speed. But 1 year later my range got down and my speed has decreased. I recharged my datacard, but i couldnt use it due to the unavailablilty of internet. I raised a complaint. I think they just ignored it. So i thought why should i waste my money. Anyway 1 week before i got a message that they improved the coverage. So i recharged on 7-12-16 night for Rs. 96. It is a one day offer. I plugged my device thought o[censored]sing it. The condition is worst now. It is not even getting connected. I call for customer assistance and they told me to reset. But still no use. So they filed the complaint and then the next day 8-12-16 they rung me again and told me that my device has some problem. When i took my device to the shop they said that the device is having some problem and if you give 500 more Rs we give you the new data card. What is this? Is this the way an MTS customer must be treated? I lost my 96 ruppee yesterday. Afterall they are asking more money. This is the worst way of dealing. I lost my money. I need a solution immediately. This is too much. Is this is the way you are treating the customer, then I MUST SAY THAT YOUR COMPANY HAS THE WORST WAY OF DEALING THE CUSTOMER.. Thank you...
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Due to some reasons i want to disconnect my MTS MBLAZE postpaid connection with datacard no.[protected] plz contact me [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information