MTS / Sistema Shyam TeleServices [SSTL] — Being charged even after de-activation submitted

Address:	600058
Website:	www.mtsindia.in

Hi,

I have called up the MTS customer service to cancel my Post-Paid data connection. I was told that, I need to pay the outstanding dues first to submit de-activation request even though the normal process should be is to generate bill after de-activation is submitted - this is the first issue and they are doing this citing it is an internal process.

Next major scam, MTS is doing is they charge EXTRA 4 days saying the this is de-activation charges and the customer should pay it up front even to place the de-activation request. MTS is cheating all customers like this by charging for extra 4 days even though the line could be disconnected the same day and the customer ends up paying MTS for 4 days for no reason. These processes should be looked into and stopped at the earliest and hefty fines should be levied on these service providers.

MTS number: [protected]

Thanks,
jude