MTS / Sistema Shyam TeleServices [SSTL] — Customer care agents | |||
I was a customer of mts broadband internet service. My customer id is [protected]. I have used mts service for almost 14 month and i found service very bad. I stop using that service and informed the customer care executives to disconnect my connection. I have not used mts services then after. I paid all the balance amount but after some time, i got multiple calls and messages from mts to pay the a bill of two more months which i have never used. I explain the details and asked to close this issue again. But the harassment from mts continues. Within last 2 months i got multiple threatening call from unknown person called themselves as lawyer from tees hajari court and sometimes civil department. The problems which i faced was 1. They are telling that they registered complain of case 420 due to late payment of bill on my name. Is this a very big issue to go in court? 2. Services are not up to mark. Not providing the speed which is needed. 3. Bad customer support. 4. Unsatisfied with calls of customer services. 5. Deactivation of internet due to late payment and talking abusive language with customers. 6. Continuously life threatening calls coming, with different numbers and names. Advocate The numbers from which i am getting call are [protected] [protected] [protected] [protected] [protected] [protected] [protected] Look into consideration. Please take actions against these numbers, why they are fooling people, and making false statements. Bhawna Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
If you have not used the service provided by MTS for last 2 months for which bill was claimed to you to pay means just write a RTI Complaint to MTS team as well as RTI dept. Also if needed means write a mail to TRAI for this. Submit the Proof / details what you have against the same.
Anguraj