[Resolved] MTS / Sistema Shyam TeleServices [SSTL] — Dec/[protected]

ROHITH JOSHI

Address:	Dakshina Kannada, Karnataka, 575001
Website:	Dec/7704

Hi Team

Very worst services from MTS

I logging ticket from fast 2 week's they are closing without intimation... Every calls
2 days back one guy called about my shelfcare login issue I shred my password also... Still not working he told I will check with concern team now that ticket has been closed...

Very bad services from MTS I will mentions below reasons

@ Executive saying 30 sec...Holding call 2 min...!!
@supervisors are uneducated
@mail team is very they want 2 days to reply after that mail is wrong they sent
@One day I called toll free for activation smartbit activation 5 gb day pack but executive activated 3 gb only...!!!
@back end team is very non technical and care less team
@there are proper Escalation matrix
2 mail team very uneducated team(customers care and appellate.kk)
@supervisors are disconnecting calls

I have lot of concern about MTS
Please call me any one. From high authority team
Please don't call me VijayLakshmi team or customers care team)

My mobile number. [protected]

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Jan 2, 2016

Complaint marked as Resolved

Resubmit the complaint...spl missing is there on my complaint...

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

ROHITH JOSHI

Sorry Mts number is
[protected]

ROHITH JOSHI

MTS / Sistema Shyam TeleServices [SSTL] — Dec/7704-84 53 334157 -selfcare login issues

Hi Team Very worst services from MTS I logging ticket from fast 2 week's they are closing without intimation... Every calls 2 days back one guy called about my shelfcare login issue I shred my password also... Still not working he told I will check with concern team now that ticket has been closed... Very bad services from MTS I will mentions below reasons @ Executive saying 30 sec...Holding call 2 min...!! @supervisors are uneducated @mail team is very they want 2 days to reply after that mail is wrong they sent @One day I called toll free for activation smartbit activation 5 gb day pack but executive activated 3 gb only...!!! @back end team is very non technical and care less team @there are proper Escalation matrix 2 mail team very uneducated team(customers care and appellate.kk) @supervisors are disconnecting calls I have lot of concern about MTS Please call me any one. From high authority team Please don't call me VijayLakshmi team or customers care team) My mobile number. [protected]