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[Resolved]  MTS / Sistema Shyam TeleServices [SSTL] — Dec/[protected]

Hi Team

Very worst services from MTS

I logging ticket from fast 2 week's they are closing without intimation... Every calls
2 days back one guy called about my shelfcare login issue I shred my password also... Still not working he told I will check with concern team now that ticket has been closed...

Very bad services from MTS I will mentions below reasons

@ Executive saying 30 sec...Holding call 2 min...!!
@supervisors are uneducated
@mail team is very they want 2 days to reply after that mail is wrong they sent
@One day I called toll free for activation smartbit activation 5 gb day pack but executive activated 3 gb only...!!!
@back end team is very non technical and care less team
@there are proper Escalation matrix
2 mail team very uneducated team(customers care and appellate.kk)
@supervisors are disconnecting calls


I have lot of concern about MTS
Please call me any one. From high authority team
Please don't call me VijayLakshmi team or customers care team)

My mobile number. [protected]
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Jan 2, 2016
Complaint marked as Resolved 
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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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Sorry Mts number is
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MTS / Sistema Shyam TeleServices [SSTL] — Dec/7704-84 53 334157 -selfcare login issues

Hi Team Very worst services from MTS I logging ticket from fast 2 week's they are closing without intimation... Every calls 2 days back one guy called about my shelfcare login issue I shred my password also... Still not working he told I will check with concern team now that ticket has been closed... Very bad services from MTS I will mentions below reasons @ Executive saying 30 sec...Holding call 2 min...!! @supervisors are uneducated @mail team is very they want 2 days to reply after that mail is wrong they sent @One day I called toll free for activation smartbit activation 5 gb day pack but executive activated 3 gb only...!!! @back end team is very non technical and care less team @there are proper Escalation matrix 2 mail team very uneducated team(customers care and appellate.kk) @supervisors are disconnecting calls I have lot of concern about MTS Please call me any one. From high authority team Please don't call me VijayLakshmi team or customers care team) My mobile number. [protected]

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    MTS / Sistema Shyam TeleServices [SSTL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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