MTS / Sistema Shyam TeleServices [SSTL] — Fraud MTS service

Website:

www.mtsindia.in

I have already close connection in 10/2012, I have their mail for disconnection but MTS was sending bill in random month bill till 2013, and now MTS is sending legal notice.

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My mail to MTS customer care -

Hello Sir/Mam

I want closed my MTS DataCard Connection, My MTS number is [protected]. and please adjust my security money to next bill duration,
If any further query please contact to my Email-Id ""[protected]@gmail.com

Reply mail - MTS customer care mail -

Dear Mr. Chaudhary,

We apologize and regret the inconvenience caused to you. It is unfortunate that your experience is not satisfactory and we deeply regret the discomfort you have gone through.

With reference to your email we are sorry to hear that you are willing to cancel the connection with MDN- [protected].

We would request you to inform us about your concern so that we can resolve the same and better our services as per your requirement. Kindly permit us an opportunity to resolve the concern and we assure you that we would deliver our best to you.

As per your request, we have raised the request for cancellation of the account services. The request ID for the same is 605076. We assure you that our concerned team would contact you to resolve your concern within 10 working hours.

Let us know if you require any further assistance, we would be pleased to assist you.

Regards,
Savita Singh

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Now any Ranvir Vats advocate send me legal notice and say contact to

Mr. B. Singh On Contact No. +91-[protected], +91-[protected]

Why will i pay extra amount to mts, please resolve my problem.