MTS / Sistema Shyam TeleServices [SSTL] — Illegal charging of monthly rent for the service [protected]

Address:	700101
Website:	www.mtsindia.in

I have been using the above post paid (by force not by choice) service more than 1 year. Since then I have been frustrated of the service as within few days of the starting of the monthly slot( which starts from16th day) the net speed used to become so slow that I could use the network until the speed booster was requested by me in lieu of extra charge though I opted for sufficient high GB package. So I have been paying even in some months as high as Rs.1200/-(approx.). In the month of July 2016 I could hardly use the service for 5 to 6 days due to their tower fault. In spite I had to pay full months' charge along with extra charge.I had been expressed my grievance over mobile & requested for refund against Oct's monthly charge for Rs.733/ & stopped using MTS internet service .On 5th Jan a MTS staff named M/S Show threatened me legal action & then promised me to waive the next months' charge they had charged for non used service if I pay Rs.733/ immediately. Forgetting about the refund I paid it on good faith but still MTS claims it though I explained the facts in my mails to MTS.