MTS / Sistema Shyam TeleServices [SSTL] — internet not working

Address:Chennai, Tamil Nadu, 600097
Website:www.mtsindia.in/Tamilnadu/contactus.html

I am using mts blaze data card [protected] for more than a year. The internet stopped working since october 31st. I couldn't able to contact the customer care number [protected] to complain about this. The customer care service stopped functioning from the same day since internet stopped working.

I sent an email to [protected]@mtsindia.in on 7th november to stop the internet service immediately but no response from them yet. I then escalated the email to appellate. [protected]@mtsindia.in on[protected] but no proper response from them yet.

I will pay the last month (October) as soon my connection is stopped. I won't pay a penny for current month since i haven't used any of mts service from 31st october.

I request the customer complaint team to help me in stopping the internet connection from mts.

Thank you
Sasi kumar
+1 photos
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear trai today 7/11/17 since 4 days of network close by MTS in Rawatsar (Hanumangarh district[protected] without any information or notice regarding it.I am a wholesaler and my number is permanent in business and now I am facing a huge problem because of MTS please help me and solve the problem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information