MTS / Sistema Shyam TeleServices [SSTL] — Threatening sms of legal consequences

nelson_wa

from Hyderabad, Telangana

Address:	Bangalore, Karnataka, 560060
Website:	www.mtsindia.in

I am a Loyal customer of MTS Mblaze user from past 2 years, In recent times I get annoying sms's and reminders more than 5 to 6 sms's from MTS, which irritates me and even after paying the bill for 2 to 3 days of bill payment, I get call from MTS CSR to pay the bill, how many times should I need to pay it??? Is their system not aware of who is paying or not paying.
This annoying me moved a step ahead by sending threatening sms even after paying the bill, I agree that due to some unavoidable circumstances I could not make the payment on date and only missed it by 2 days, how can a company threaten his customer of legal consequences just for 2 days late payment.

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

Dec 05, 2016

Updated by nelson_wa I had called the number([protected]) immediately after the I received the text, MTS CSR(Raja) spoke in a not so pleasant manner, So I have no grudge on the company, But these type of people spoil the company's reputation and make the customer feel unpleasant. I kindly ask the company take action on that person who has sent that threatening SMS and also on Raja. I will continue your service only if you take necessary action on these people else I will quit and ask all my colleagues to discontinue as I work for Infy and I have taken with all my friends in Bulk.