MTS / Sistema Shyam TeleServices [SSTL] — Your customer care people troubled students

Address:	Agra, Uttar Pradesh
Website:	www.mtsindia.in

I had been a mts mblaze user for two years, my cousin had damaged my device on 16th may. I had paid the bill of april month on 16th may and notified my dealer mr. Atul sharma about the damaged device. He did not put forward my request and bill was generated. Now the bill has been generated of two months. What is my fault in this?
Why should i pay for two months when i have just used 15 days of it? I am a student, how will i pay so much? I have the receipts with me. I have been filing complaints since 14th june at your customer care but nothing was done. I have the complaint numbers also. Now tell me, where is my fault?
The complaint numbers are:
Request number: 3249842
Complaint number: jun/561
Also, the same dealer had entered my bill payment details of april month late. I had paid that bill on 18th april, he had mentioned it on 25th april, because of which i was getting a fine of 100rs. Now, you tell me, it has been your dealer's fault two times, where have i been on fault?
Please don't trouble students like this. I am ready to pay rs. 350, which is the amount till 16th may. Not more than that. I cannot afford.