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[Resolved]  MultilinkWorld — flight cancellation charges

I booked 2 tickets from india to uk for 161000/- and it was unfortunate that we cancelled. Before canceling, i called customer care, they told me 10k + tax is the cancellation charge per ticket. Based on that, i cancelled the tickets on 27th apr. After a month, i got 19800/- as refund amount, saying 137000/- was cancellation amount. I have been trying to get it corrected but there is no response. It sounds like.. Clear cheating
Complaint marked as Resolved 2020-01-05 22:18:45

Complaint Status


[Jun 02, 2019] MultilinkWorld customer support has been notified about the posted complaint.
Verified Support
MultilinkWorld Customer Care's response Dec 04, 2019
Dear Sir,

In your portal there is option where you can get assistance before cancellation or rescheduling and it is in written

order so if you are telling we have given you confirmation of Rs.10000/- plus taxes then it will be mention there.

request you to please share your K code for Identification with the Ticket copy from registered email to our team

[protected]@multilinkworld.com and keep cc to me

Thanks & Regards,
Santosh Gupta
[protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

SHAILESH N PUNJABI-HUF K CODE 20961
IRCTC agent deposit 20000/- not refunding. all process for surrender are done by sep'2018 as company says...But till Deposit amt 20000/- not refunding to me by company and also not respone any call Ms. Shweta Gavankar after new buddy Mr. Nitesh Kanojia...

Pls help me for refund my hard earn money...

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