Dear sir,
With reference to the above, i have sent a parcel to my mother in law on 15/8/2017. Waybill no : ee[protected]ae - this parcel has been detained with no reason. I would like to know why the parcel is detained?. I had sent this on an urgent basis and now its more then 5 days as promised by
The courier company and when i checked online it shows that the parcel is detained.
I have included the bill for the item and also declared on the waybill about the contents of the parcel. The original bill was also attached to the parcel.
I have been waiting for customs to update me and its been almost a month now and there is no sign of any updates. This is not the first time i had this bad experience. The most irritating part is that we can get never get in touch with any customs personnel via phone as nobody answers.
As per custom rules, the parcel should not be worth more then 20, 000 rupees and this is less then 2, 000 rupees.
I need the parcel to be delivered as soon as possible as its for my mother and she has some foot problem and need to soak them in hot water.
Kindly let me know the status of this parcel.
Appreciate your immediate response.
Regards
Rita
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