Mumbai University — 0 Work Ethic,Transparency and Accountability.

Address:

Room No 24A and Room no 34. Mahatma Jyotirao Phule Bhavan, Mumbai University, Kalina

In regards to RPV Result B.M.S., I did not recieve my Sem 5 and Sem 6 marksheets, I had to present my documents for verification to the University
The process took 3 months just to recieve Marksheets.
7th June 2021 I recieved marksheets.They say degree will be recieved Next year in Jan 2022 from college- No Explanation why.
I requested for Special Certificate, took another month, complete another set of form filling and documentation.
7th July 2021 was the day to collect the documentation. I reached at 10:30 am. The concerned person was absent. Another person told me to come the next day.
8TH July 2021, I arrived at 10:30 am the Concerned person came at 11:00 am and when asked about the documents of special certificate they were not ready and when asked about how long it will take speaking rudely and saying "Tu Kaam karega?" "Tu File karne wala hai"(documents)
After that Made me wait till 12:00 noon and told me to come again at 3 Pm . I returned at 3:15 pm, due to rain, I reached late, They made me wait again till 3:45 pm, upon reaching, there was a mishap in the document and documentation was printed wrong when asked about help the concerned person said " Yeh mera kaam nahi hai " Mere pass time nahi hai". To note -He was the one who made the documentation arrangements but problem was from my end and i was asking for help for rearrangement and printing after being given instruction by the staff woman to ask this man for help.
After leaving the building and the campus and getting the right documentation, corrected the error, by which the time had come to 4:15 pm when asked by another maam in office to Submit my files to the higher authority for the signature in room 34 the concerned man says "Main nahi karne wala" "Ghar jane ka time hai"and completely ignored me. He even denied helping his fellow staff members.
After several requests to other staff members the staff woman asked someone else to take the documents to room 34 and told me to go along, I reached room 34 and I stood there for 20 mins but the lady was too busy in her folders to even gaze upon me standing right at her doorstep. The other staff members told me to check again in Room 24A.There they told me to come again at 9th July 2021 - @11 am Sharp
Lack of Work ethic and Zero accountability.
If I heard correctly the Concerned person in Room 24A- first name was "Mr. Alpesh" and the Lady in Room 34 name is "Miss/Mrs.Surve."
I now do not know if this complaint will come to any effect, but if anyone else is going through the same troubles, be prepared for the worst.