Mumbai University — given 00 marks in 1 subject, in other subjects it is more than average 50 marks

Address:

Mumbai City, Maharashtra

I am doing m.com part1 correspondence exam from idol
Our result of may 2017 declare on 15/10/17 in that in 3 subjects i score more then average 50 and in 1 subject they put 00f, f denotes fail, i visited university they told me that my result of that subject is reserved but they are not declaring and not doing any concern
Problem is arising to fill form for m.com part 2 as it shows fail
Please do concern about it
My seat no 31579 m.com part1
There are many students who are suffering from thus please do something regarding this and increasing faith of people in consumer protection act 1986