Mumbai University — not providing proper information by staff for academics

Address:

Kolivery Village, Vidya Nagari, Kalina, Santacruz East, Mumbai, Maharashtra 400098, Mumbai City, Maharashtra, 400098

I pursue my m. Sc by reserch in year 2004-05 from mumbai university, i clear by written exam papers in 2004, guide assigned to me for research work was not helpful and after my marriage in year 2007 i stop following with him for pending submission of thesis as part of my research for completion of m. Sc by reserch.
Now for completion of this, i visited to mumbai university kalina to get information how i can complete this pending work of thesis submission. I visited to thesis section of kalina university. Mr. Sanjay warde head clerk has misguide from day one and not provide proper information about process of submission. I am visiting for last 2 months but not getting proper information from thesis section of m. Sc in kalina university. Mr. Sanjay warde is really reluctant in giving clear information and it delays in submission of research work.