Municipal Corporation Of Delhi — municipal corporation of delhi illegal towing of car

Address:

New Delhi, Delhi, 110092

Dear Sir,

We had parked our card on the opposite side of Nand Nagri District Court, near the footpath of main road .

1. There was no No-PARKING board or any marking mentioned there .
Secondly there is no allotted parking space that has been defined, neither there is any allotted MCD Parking personal there, whom we can pay parking charges, till we visit the court . We were left with no option, except to park the car on the opposite side of the court, near the footpath.

2. The car was towed away and taken to Jagat Puri MCD Parking area . It took us half an hour to locate our car and they were not ready to release our car, till we visit the Assistant Commissioner office, Room No :02, Shahdara ( North District) . We reached there, taking an auto .

3. There, as per our alto car, they calculated the tow away charges as
Rs 13, 490 ( thirteen thousand four hundred and ninty only) and we were asked to deposit the same, to allow us to take our car back .When we requested the officials, they were not ready to cooperate . Mr Assistant Commissioner, did not listen and left the office at 1:00 p.m . He was not traceable also to discuss the things . We were told that we will have to pay Rs5500/- ( declared to us as old towing away rate ) to get our car back. Later Mr Administrative Office was also not available on his seat ...

4. Trying to trace the office and roaming around and discussing till 2:30 p.m, we were left with no option, except to deposit the money . After so much effort, we were asked to deposit Rs 5245/- ( Five thousand two hundred and forty five rupees ) in cash . They were not accepting the card payment also ( since it would have shown the transaction, i think ) ... So we had to go to the A.T.M nearby . Get the cash money . pay them
Rs 5245/- (five thousand two hundred and forty five rupees ) to get our car released . We were given a receipt, which then we handed over to the police official at Jagat Puri MCD Parking and finally got our car back at 4:00 p.m and reached home at 4:30 p.m

5. There were many old age people, we saw suffering due to these officials. Who had come to get their vehicle released

Now Questions are :-
1. Why is there no allotted parking space by MCD, near Nand Nagri District Court . Why is there no allotted parking personal, whom we can pay parking charges, till we visit the court .

2. Since, no-parking sticker is not mentioned, how is the tow-away vehicle allowed to take the our car . Either they should mention, that it is a no-parking zone .

3. Why the payment is taken as Cash and not Card . Who is checking ?, how many people had to pay, such hefty amount, to get their vehicle released. ? Officials are having the freedom to destroy the receipt and put the money, in their pocket . Who is checking ?

4. Why is Assistant Commissioner or the Administrative office not available in office till duty hours . Their phones are switched off . They left the office at 1:00 p.m .. No tractability, whom to discuss . Nobody to listen, except given the option to pay the charges.

5. Why were we asked to pay Rs13, 490/-, when these charges are not even mentioned on any MCD website also .Finally we paid Rs 5245/- after very much request . and we were given a kacha receipt . Why an authorized proper receipt not being given ?

This is creating a lot of problem for many people . Please look and get the above issue resolved . My money is gone, but would request, at least other people are saved from being cheated.

Thanks and Regards