Municipal Corporation Of Greater Mumbai — BMC Parking issue @Parel

I had raised a complaint on 1916 number . The complaint no - [protected] dated 3rd January 2022 . But I cant see it on the portal nor understand the status of the same
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Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
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Please let me know How is this complaint resolved . also what is your process to close a complaint . You cannot close the complaint on your own without letting us know what are the corrections done to close it

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    Municipal Corporation of Greater Mumbai Phone
    +91 22 2262 0149
    +91 22 2496 2125
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    Mumbai, Maharashtra, India - 400001
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