Municipal Corporation Of Greater Mumbai — Failed Online payment for Water bill payment but money deducted and getting Error

Sureshpashte

from Powai, Maharashtra

Address:

ROOM NO 5, VASUDEV MORYA CHAWL BUDDHA NAGAR, P N ROAD, BHANDUP WEST

I was paying MCGM water bill of amount rs 1, 536/- on https://aquaptax.mcgm.gov.in through payment gateway SBIepay and then had used my Gpay.
The amount got deducted and post that I got an internal server error. The receipt is not generated and the bill is still shown as unpaid.
Kindly check from your end and pay that bill or reverse the amount.
Date of the incident: 06/03/2021
Water consumer number: [protected]@0474818

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Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.

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Comments

satishchandratre

from Mumbai, Maharashtra

Just by notifying Greater Mumbai customer support does not yield any results.
Day by day, the service for online payment is deuterating.
Even the staff in MCGM office advises not to pay online as system problems are not rectified.
Why glorify e-governance of MCGM?

satishchandratre

from Mumbai, Maharashtra

When I can do all most all payments with net banking, why it is needed to got to CFC of the ward at the age of 74 years?

satishchandratre

from Mumbai, Maharashtra

Please give correct banking details and options for online payment of MDCM.

I do not have BOB Card but only IDBI Debit card and option for payment through IDBI is not available.
Why?

Even 'BillDesk' payment gateway is more reliable.

Do you want me to visit MCGM's CFC (costing me >Rs.300/- every time I visit CFC) at the age of 74 years and spent my hours of waiting there?

This how do you respect appeals by Chief Minister and Mayor om Mumbai?

Please stop these harassments who want to pay in time.