[Resolved] Municipal Corporation Of Greater Mumbai — Money deducted for water charges of MCGM but not updated still an online portal

Narvadeshvar Mishra

from Bengaluru, Karnataka

Address:

Asst. Engineer (water Works) M/East Wards, Municipal office Bldg., Jumction of Late Madhular Tukaram Kadam Marg & Perifery Road Jn., Deonar Municipal Colony, Govandi, Mumbai-400043

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection number is : [protected]@0022478.
I have also attached snippet of duplicate bill, online transaction and online mcgm portal due bill.

+3 photos

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Feb 5, 2021

Complaint marked as Resolved

Message pop up payment received. Now updated in my account. Thanks consumercomplaints.

Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.

Feb 03, 2021

Updated by Narvadeshvar Mishra Online receipt updated.Thank u consumercomplaints.