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[Resolved]  Municipal Corporation Of Greater Mumbai — Municipal Corporation Of Greater Mumbai Money deducted for water charges of MCGM but not updated still an online portal

I have made online payment for MCGM water bills via official website https://aquaptax.mcgm.gov.in/aqua/CitizenHome.html on[protected], through SBI EPAY. Once the payment was completed, it was directed to another web page with error message "Sorry, unable to process your request. Please contact the administrator or try again later"

However, the payment has been debited from my account and the MCGM water bills are still showing outstanding.

My water connection no is [protected]@0500208

Please check if possible either refund or consider as water bill payment for outstanding amount
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Feb 10, 2021
Complaint marked as Resolved 
Thanks, Bill due has been cleared in the portal.
Feb 08, 2021

Complaint Status

Municipal Corporation of Greater Mumbai customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Hi Nishan, It will be cleared after 4-5 working days. The same thing happened to me. I made a payment on 05 Feb and it was cleared on 09 Feb. I think there is an issue going with the MCGM portal.

Cheers.

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    Municipal Corporation of Greater Mumbai
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    Municipal Corporation of Greater Mumbai Phone
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    Municipal Corporation of Greater Mumbai Address
    Mumbai, Maharashtra, India - 400001
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