Municipal Corporation Of Greater Mumbai — Water bill payment not reflecting

I did online payment of water bill of amount 1381 today 13/05/2021 from mcgm portal but i did not get any transaction reference number. The amount 1381 was debited from my account but water bill still shows outstanding amount. My water bill connection number cnn is [protected]@0428653.. Kindly look into the same and do the needful by either acknowledging the payment or revert back the amount for online transaction error.. Thank you
water bill payment done online but not reflecting as paid in water bill