Muthoot — I am complaining about branch manager

 
1 Review
Narsipatnam, Visakhapatnam District, Andhra Pradesh, India
 Venkatamurali on Jan 3, 2018
The branch manager is not guiding the customers properly while customers want to repay the gold loan and take the ornaments/ gold back by the customer. Due to improper information provided by the branch manager, customers are irritated by visiting the branch so many times for a single job/ need. I don't no how this organization made him as bm. If any customer visiting the branch for certain job, that branch manager should responsible to provide the required information/procedure regarding that job to the customer in a simple/ understandable way. But this bm is passing half information only to the customers. Due to this customers are repeatedly going to the branch instead of once.
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    Customer satisfaction rating
    3%
    Complaints
    322
    Pending
    0
    Resolved
    9
    phone
    +91 471 391 1560
    location
    Muthoot Centre, Punnen Road, Trivandrum, Kerala, India - 695034
    Muthoot - I am complaining about branch manager