Muthoot — they speak very hardly

Address:

500042

Branch : balanagar
State: telangana
Pin code: 500042

They speak very rashness with customers, even manager also. Today i asked bank manager that, there is no one in cash counter,
When he will come?
Manager said that he went for lunch.

Again i asked that when he will come?
Again he said that he went for lunch.

Can not he understand the question properly.

He is saying that he will come, you should wait.

Is the way to give answer by manager.

When ever i go to branch they will say that server is slow or ups is not working.