My Flower Gift — Order no.[protected] &[protected] not delivered and horrible support who disconnect customer and dont respond on emails or calls

I placed order no.[protected] &[protected]Total around10k) with extra amount for[protected] for pin code 412308 which is part of pune city, but till date on[protected] none of the order are delivered. They are not responding on watsapp, on chat support online they are disconnecting and writing back arrogantly and crap. On call i change nos to call or else they are not picking from my regular no. On email after 4 emails they replied they are delievring today then i called from idffrent no, they said only one they will be delivering today which is also not delievred and for 2nd one they are saying dont know when it will be delievred.
They are complete fraud which needs to be reported officialy so that people are not cheated.