| Address: | Mysore, Karnataka, 570019 |
Customer id: 636604
My anniversary was on 14th feb. I ordered the half kg heart shaped cake on 14th morning for same day delivery to surprise my wife.. Nobody called on the recipient's phone no. But at night got the auto msg that delivery was attempted but couldn't not connect and it will be re attempted on 15th. 15th delivery boy brought 1kg came and delivered at home. Some time later delivery boy called on my wife's no and asked for more money (Inr 350) as he delivered 1kg instead of half kg by mistake. And said photo cakes can't be made in half kg. If it is not possible why did website allowed me to order. Also if the bakery couldn't make it in half kg why didn't they call me before making it and delivering. How can you make half kg cake into 1 kg cake without my consent and ask money after that.
350 rs is not something which is huge to pay if he would have asked me before preparing it and also if it was delivered on the same date.
Firstly you didn't bring the cake on the anniversary date and the you are asking extra money for your mistake.
Secondly delivery boy confirmed that he got the mail from myflowertree on 15th itself for such order then how come i and my wife got the msg of delivery being attempted but couldn't connect.
What logic and customer service is this.
Next level of pathetic service. Was this information helpful? | 
Post your Comment