My Flower Tree — regarding order on 14/02/2020 order Id 636723

Address:

Jaipur, Rajasthan, 302004

I ordered one combo from it on 14/02/2020. On office address around 1 pm. After ordering around six i called, msgs, mailed around 50 times no response from there team and product not delivered even after 7 hrs.in morning they mailed just your order will be delivered today.. No response or any conversation from their side
The whole combo delivered in office now office is closed for 2 days sat sun.. Product of no use as occasion not served and after that it's no use. They also charged occasion fee other than delivery fee

It's very highly unprofessional from their side they do not communicate at all.. All their phone calls are in auto cut mode

Kindly provide me refund for same