[Resolved]  My Flower Tree — service issue - delivery, chat and call

Address:

500032

I have placed an order with myflowertree.com. Order number is 476349. I have order flowers, chocolates and a greeting card and I wanted them to be delivered by 4 PM. For timely delivery I have paid 200 rupees extra for timely delivery. But they have not delivered the product on time and I called them for the same. They have told me that the product will be delivered by 5.30. When you can't deliver the product on time, why you give false promises. Such a horrible customer support team they have. Chat service responds after 15 mins and the calls will be on hold for 15-20 minutes which is so frustrating. This is my first experience and it was pathetic. I strongly suggest you guys to not to order anything from this ### site.