My Hub Travels — non refund of cancellation money

Address:Gautam Buddh Nagar, Uttar Pradesh

We booked a travel package for delhi amritsar manali and agra. Initially everything for good. They demanded 100% of the booking charges, then only they will be able to provide us the booking details. We paid 100% of the amount to the travel agency. They did not provide the booking confirmation or tickets or anything elae. Instead they keep in asking for more money stating that the hotel and bus charges are increased. They kept asking for more money we refused to pay and requested for refund. After this company became unresponsive and rude. They kept transferring the call to one another and no one speak to us fairly in good manner. Further there were shouting yelling and rude attitude something which is not expected from travel agency and all these started when we stopped paying more money and requested for refund. We have all emails. We checked the reviews online for this agency and found that many other people facing the same issue. They send us the attach email. But no refund or any other communication yet. We are worried and tensed. I need your help please
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    Noida
    Uttar Pradesh
    India
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