MyDentist — Incorrect information provided

Address:Mumbai City, Maharashtra, 400086
Website:www.sabkadentist.com

I had approached my dentist ghatkopar (W) for braces and had informed them that i will be have to take them of for a month because i am getting married, they informed me that if i opt for 3m ceramic braces, i will not have to pay extra cost for replacement. After i start the treatment, they inform me that i will have to pay a fee of rs. 10000 for replacement, which would be chargeable for the brackets. I wasn't ready to pay that amount since it wasn't informed to me. But however i agreed and was ready to pay it then and then. The dentist informed me that i cant do so as i would like to take the braces off in march, and they will charge that amount in march itself. When in march i had to take the braces off, they inform me that i will have to pay rs. 20000. I told them that it is double the amount i was told,. They made me speak to their cluster head and i she agreed that they will work out a way and will get back to me by the next day. I got busy with my wedding preparations but was awaiting their revert. No one bother to get back to me, and when i would call at the clinic, they would say that the doctors will call me back, i have been waiting for almost 3 months for a revert.in the meanwhile i have been getting messages that i have booked appointments at certain days, which i haven't. Yesterday when i called the clinic i insisted on talking to a doctor. I explained her the situation, she said that she would talk to the cluster head and revert. She called me back after a while informing me that there is nothing that can be done and i will have to pay rs. 20000. I told her that its my hard earned money that i invested and they are just trying to pull out as much money as they can from people like me. She then told me that the least that they can do is charge 15k for the brackets. I 'd have rather gone for another category of braces if this was the case. Now my treatment is coming upto almost 60k. This is completly absurd. Misinformation and incorrect guidance just to sell a more expensive treatment, this is all what it looks like. I would like a refund for my complete treatment, as i was mislead.
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