MyDentist — Refund of rs1975.-

Address:Thane, Maharashtra, 400705

From :
Mr. Satish jeswani,
Mauli, a – 301,
Plot no 57 -58, sect. -1,
Sanpada, navi mumbai – 400705.

To:
Mydentist- total dental care pvt. Ltd.,
(Through dr.Tapisha devrani)
Shop no 1, ground floor,
Sai sangat chs ltd. Sector -3,
Sanpada, navi mumbai – 400703

Dear sir / madam,
Sub: refund of rs 1975 /-
Ref: your two bills no bl 736299 & bl 733464 dated 14.3.2016

I had visited (Register mr no 456343) mydentist clinic on 11.3.2016, at sector - 3, sanpada, navi mumbai 400703. After check-up, the treatment plan was advised for total rs 5650/-. Accordingly i had paid advance rs 5000/- on 14.3.2016. The treatment started after that was advised to deposit additional rs 2425/- that too was paid on 15.3.2016, through sbi debit card. Hence total rs.7425 /- paid by me to mydentist. I had taken some treatment / service, except item no rct with pcr for rs 1975/- as mentioned in bill no bl 736299 dt 14.3.16.

Hence on 28.4.2016 i had approach your clinic for bills of above treatment / service and refund of rs 1975/-, for which no service was taken. I was given the above referred two bills at 11.00 am and advised to come in the evening for the refund of excess amount.

When i again approached in the evening at 6.25 pm on date for refund, the lady doctor present at clinic denied the refund amount, informing that refund is against the company’s policy. This is indeed regrettable and highly unprofessional and bad trade practice.

It was surprised to hear how a company like mydentist can make such a policy / contracts, which is against the law of the land and refuses to refund the money for which service / treatment is not taken.

In view of above, i hereby demand to refund rs 1975 /- within seven days. Otherwise i shall take due legal action exclusively at your own risk, cost, responsibility and consequences which please note.

Sincerely,
(Satish jeswani)
Mob no: [protected] & [protected]
Email id [protected]@gmail.com
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Incorrect Billing and bad treatment with faulty equipments: - My Dentist - Chinchwad Branch.

I visited Mydentist Chinchwad Branch for rct as I got call from them saying I'll get 30 % discount if I visit today (i.e 28 Feb 2017). they convinced me for a cap worth rs 7250 and rct worth rs 1975. and told me I'll get discount on this. and started the treatment by taking 50% payment in advance. the treatment was not that good. the equipements were faulty as water was leaking from the drilling machin all over the chair. when I completed the treatment the pain is still there inside the cap. also the bill provided had incorrect bifurcation of the discounts because of which I could not submit the bill for reimbursement and had to incurr the loss of 2000 Rs just because of a silly mistake in calculation of the doctor while generating the bill. when I went to the clinic for rectification. they told that is not possible. such a worst treatment and worst behaviour.

I think they should teach their doctors some basic maths also for the billing purpose so that consumers will not suffer.

My Mr. No.603763

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