Myflowerapp — Took order worth INR 1778 but didn't deliver, nor refunded the amount

Address:	289, Sector-63, Near Fortis Hospital, Noida - 201301, India
Website:	www.myflowerapp.com

I placed an order of birthday cake and flowers worth INR 1778 on May 7th 2022. They charged extra amount of Rs. 195/- just for fixed time delivery to be done on May 8th, 2022 in between 1 to 2 pm.
However, on tracking the order, there had been no update regarding the same. The person to whom I sent the cake and flowers, didn't receive any call from them, nor was there any delivery done. There is no contact number on company's website. Only an email address [protected]@myflowerapp.com to send mail to, to which no one replies back. Please take strict action against this website and if possible help me get my money back.

Thanks