Myntra.com — Account Hacked and Myntra Credit used

Myntra.com — Account Hacked and Myntra Credit used

T TanviPawar from Mumbai, Maharashtra Aug 25, 2022 Oct 2, 2022 This thread was updated on Oct 2, 2022

My account was hacked last month and after taking multiple follow up it has been resolved now but during this period someone has already placed and order and used my Myntra Credit. After reaching out to Myntra customer care now the myntra guys are saying we can't help u and you need to register cybercrime complaint and cybercrime team will work on this. Seriously, No security and No importance to customer's concern. I have already provided all necessary information regarding fraud transaction and details of the person. what else is needed from my end i don't know. I need my Myntra Credit back and Myntra has to work upon this immediately as its purely a big issue with Myntra Security. Myntra cannot just ignore this. Was this information helpful? No (0) Yes (2)
Myntra.com customer support has been notified about the posted complaint.
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Comments

Roopini Nagaraj

Oct 2, 2022

I have the same issue with them. They are fooling around people. No security and no support from them. It's not hacking they are being fraud and using our amount. My credit amount was not blocked and not letting me who was using it. Everyday my account credit is being used and they haven't deactivated my account and letting them use the credit. Mynta is a scam.