Myntra.com — Product not delivered but shows as delivered

I had ordered few work out tank tops and brief for myself from this website.its been a week that my products have gone missing n i have received a msg saying they have been delivered.
Myntra as a very bad service and their staff is incompetent to understand the needs of a customer who is not scamming them. what will i get by scamming them for a 2000 rs.if i have to scam them then i amount has to be huge.