[Resolved]  Myntra.com — Received a wrong product.

Address:Srinagar, Garhwal Uttarakhand
Website:Myntra.com

Respected sir/ma'am,

I ordered 1 HERE & NOW grey women jacket & 1 MAST & HARBOUR maroon sweatshirt on 03.11.2020 worth amount ₹2657 with tracking no. ML[protected]. From Myntra app.

Seller details_
Consulting rooms private Limited
Sane Retails Private Limited.
Shed-B, Khasra No. 98/3, 4, 5/1/1, 103/23, 24, 25/2/1 Village Farukhnagar, Gurugram, Haryana-122506, India.

On 11.11.2020 I received a single parcel from myntra. Inside it, there was a blue shorts without any price tag or any bill.

I immediately reported the issue to the customer care. They asked me to wait for 24hrs.
Today on 12.11.2020, i got a message that they have shut down my complaint! Without any reply or any action taken. Now they are not even replying on phone calls.

THIS IS A FRAUD!!
I want my refund back or atleast deliver the right products.

Sir/Ma'am, I request you to kindly consider my situation. This is a complete fraud case by the company Myntra!!
& Take adequate action regarding the case.

Thanking you
Yours faithfully
Dr. Anushka Papney
+1 photos
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Nov 18, 2020
Complaint marked as Resolved 
Myntra apologized for the inconvenience & then approved the return.
Myntra.com customer support has been notified about the posted complaint.
Nov 12, 2020
Updated by Anushka Papney
This is the blue shorts that I recieved insted of jacket & sweatshirt that i ordered.

Nov 12, 2020
Updated by Anushka Papney
As you can see, in this size packet, a puffer jacket & sweatshirt can't get accomodated at all!

Total fraud case!

Complaint comments 

Comments

Please return my wrong product and refund my cash😠😠

I have ordered a product, and somehow I cancelled i, I returned it by my own self shipping from. Basohli pincode 184201distt kathua j&k and to farukh nagar gurugram I. Have Said that my product has been received but not reached to ware house .. plz help me. In this situation bcoj the amount is so much I need it ...

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