[Resolved] Myntra.com — Return order failed quality check

imhalcyon

from Hyderabad, Telangana

Website:

Myntra.com

Product - https://www.myntra.com/my/item/details?storeOrderId=115707798137807214803&itemId=[protected]
Issue ID - IN[protected]

The product was returned after realising that it was a fleece and not a regular sweatshirt. But it failed Myntra Quality Check and when asked about it via the customer care chat system - the issue was marked as resolved without any comment. I've shared the screenshot of the conversation.

Why would a customer, who has paid for a product and wants to return it, not provide the price tags? I had explicitly shown the price tags to the delivery agent and he checked and nodded in agreement. What's with this fraudulent activity?

+3 photos

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Nov 18, 2020

Complaint marked as Resolved

Myntra.com customer support has been notified about the posted complaint.

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Comments

girdhar.deepak

Myntra.Com is now cheating customers, They are delivering minor manufacturing product to customer which can not identify by customers, later if any return requested by customers due to size issue, company are denied to return based upon quality check failed. This company is Fraud & strong action should be taken, If there is Quality check failed, why they are delivering failed product to customers, they are making money on wrong ethics & by cheating to customers.
I have same experience of my order rejected/on Hold due to quality check failed while i made return order due to short size.
all should boycott this company collectively

Regards
Girdhar.[protected]@rediffmail.com