[Resolved]  Myntra.com — Return rejected

Address:	delhi
Website:	www.myntra.com

I have purchased bata shoes from myntra for Rs.1399 which was delivered to me on 5th feb 2021 it has a return window of 30 days and no questions asked return policy i have raised a return request on 11th feb it was not damaged but pasting was open from front and i have it's tags intact in the shoes only the courier person came and rejected the pickup now the return is on hold stating (quality check failed) and i have made endless calls to myntra customer support they have raised a complaint and refund was declined stating that they have delivered the perfect product i have raised re investigation request for the product it's status is due i have made several calls they are not updating. i am attaching all pictures of the shoes where you can see it's tags are intact and pasting issue and bill please guys help me get my money back asap!

my name is kusha vats