Myntra.com — Return Request put on hold for ORDER ID #1162819 [protected]

Website:

www.myntra.com

I bought a Saadgi kurti from myntra. The top looked like an used and poor quality product and had some perfume smell
So I raised a return request on 25th jan.
I selected options 'quality issues - used product' while creating return.
A delivery boy came and picked up my kurti even at that time he didn't say a single word to me about the kurti quality.
And the very same day they put my return on hold saying smell perfume and are not refunding my money. The kurti already had some perfume smell and looked like used products that's why I returned it saying quality issues.
I am completely fed up with their policies.
They send me a already used product without doing quality check and when I return the kurti they are doing quality check to put this used top on my head.
I think now a days myntra is cheating their customers.
Guys please use myntra at your own risk bcoz if they send u already used product then u could not do anything as they will not accept return.
Very disappointed with myntra .
Amazon is much better than myntra in terms of trusting their customers.