Myntra.com — company not accepting my return

Address:122015
Website:myntra.com

Hi,
I ordered a number of products from myntra during eors. Few products got delivered while other got little delayed and i have to travel out of town. Hence i was not able to receive my product. The product was delivered to the security guard in my office who went on leave for a week when i came back.

I was okay as myntra anyways has 30 days return policy. On his return i discovered that the blazer that i have ordered in not fitting me. Hence i want to return it. Unfortunately i was not able to see return button over there. So i contacted myntra customer care on facebook who told me that for this particular product return timelines are 7 days.

That's really shocking for me as your website clearly states that you have 30 days easy return policy. This product is not cheap, its worth 3300, and it is of no use for me as it is not fitting me properly.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I ordered a product and wanted it gift wrapped for which I was charged of ₹25...And it was not done...When I asked for my refund they said they said they can provide me with their mantra currency.. Nothing other than that..!! I feel robbed now. ORDER NO:109866682839803324203

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9791
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information