Myntra.com — Delivered a used product and declining the return request | |||||
I have ordered a pair of Adidas sandals. Myntra has delivered the damaged piece. The buckle was broken and the sole looked like a used one. I immediately requested for return. The pickup guy did not take back the sandals. He instead asked me to send an email to the customer support team with the attached images of the damaged sandals. I agreed and sent the images accordingly. Now, the team declined the request and says that we have used and returning the product. These sandals were ordered for my brother who stays in the US. There is no change for us to use the product. The sandals are worth of RS.2, 200. I am very much disappointed for the way Myntra is dealing with the customer trust and experience. I want Myntra to payback the amount charged on the sandals Was this information helpful? | |||||
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Myntra.com customer support has been notified about the posted complaint. Nov 23, 2015 swapnil.d.v's response My contact No - [protected] | |||||
 13 Comments | |||||
Comments
One the worst online shopping portal
I ordered a pair sandals and was not happy about the quality. So when I tried to return the product through app, the return feature is getting my request.
Order ID:[protected]
Order ID:[protected]
Myntra.com — Not satisfied
We are not satisfied with the bags and as it is shown in the picture in real it's not like thatMyntra.com — Used Product Delivered
Despite i received used product after two weeks myntra.com has rejected my return request. And i have been following this case since i received the item. Please help . Order Details : Order No[protected]
Myntra.com — Chasing a refund
Hi, I have been chasing for a refund of amount 2096 INR. It's been almost a week now. I purchased a product on the 9th and paid online and canceld it the same time. PeterMyntra.com — Refund not received for returned item (Pune)
Hi, my return was initiated around the item was picked up around 29th October and I haven't received a refund yet, the details are provided below : Order No : 95583235 Return No : 7191802 Tracking No : [protected].Myntra.com — Wrong product delivred
Myantra is worst online shopping . portal this firm is the cheater . and his email [protected]@myntra.com is worst email service . never respond I order a shirt he shipped trouser ...Myntra.com — Charging shipping charge unnecessarily
If i return the product after ordering than they didnot refund the shipping charges of Rs150, at the end i dont have product and still i have to pay rs150
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Myntra.com — Bad quality of bags
We are not satisfied with the bags...as it looks in the picture in reality is not the same...Very very bad quality.