Myntra.com — Delivered a used product and declining the return request | |||
12 Reviews | |||
Ne NellutlaP on May 7, 2016 Submit a Complaint | |||
I have ordered a pair of Adidas sandals. Myntra has delivered the damaged piece. The buckle was broken and the sole looked like a used one. I immediately requested for return. The pickup guy did not take back the sandals. He instead asked me to send an email to the customer support team with the attached images of the damaged sandals. I agreed and sent the images accordingly. Now, the team declined the request and says that we have used and returning the product. These sandals were ordered for my brother who stays in the US. There is no change for us to use the product. The sandals are worth of RS.2, 200. I am very much disappointed for the way Myntra is dealing with the customer trust and experience. I want Myntra to payback the amount charged on the sandals ![]() ![]() ![]() | |||
Complaint Status[May 07, 2016] Myntra.com customer support has been notified about the posted complaint. | |||
![]() | Share0Tweet0Share0 | ||
Comments | |||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||
Post your Comment
Customer satisfaction rating
3%
Complaints
2026
Pending
0
Resolved
65

+91 80 4354 1999

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068