[Resolved] Myntra.com — dress ordered only the jacket is delivered

Sonyjames

from Tirur, Kerala

Website:

Myntra.com

I ordered Vishud women red and white printed A-line dress with jacket of product code 7286685 on 21st dec and received on 24th dec and i only got the red jacket and the white printed dress was missing. I have requested return request. Will i get refund or will they deliver me the missing item. When i called the customer care they said in 3 working days they will give me status about this.

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Dec 30, 2018

Complaint marked as Resolved

I contacted 2 times on their customer care number and written a complaint comment on their facebook page they gave me instant reply and mailed me about the details. They sorted it out in the next day itself and i got the return approval for that missing item and got credited the refund to my account. I got the solution for only the missing product. Also they tried to contact me through phone. Its better to give them the detailed description about your problem via phone or email. [email protected] van be used to contact them via email.

Myntra.com customer support has been notified about the posted complaint.