Myntra.com — fraud at myntra | |||
On 16th jan 2019 around 2:00am, there is an order made by a hacker using the myntra credits available in my account and the order has been shipped to the mumbai delivery address which is mentioned by the hacker. He has put a invalid phone number (No valid phone number check) and changed the account name but still myntra could not find out that it is security violation. Myntra has no security validations. I had to call customer care thrice to connect to senior manager and the response i got is that they cannot cancel the order. If myntra has no control for security and cannot stop a order processing at any stage then how can a consumer trust this site? I will be waiting for a day to see if my myntra credits (2500rs) used by the hacker is refunded to my account. If not, i will raise police complaint in the cyber crime against myntra. Horrible experience. No trust anymore. My complaint number is in[protected] Was this information helpful? | |||
Myntra.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Myntra is fraud. This has happened to me too very recently. They are violating the security and telling the customer to go cyber crime. I have sent them the legal notice and if they do not respond in a week and refund my money, I will file the case against them in the consumer court.
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